Customer Care Executive Program
Course Overview
Understand the importance of an effective communication process
Upon completion of the Customer Care Executive Program training, participants will demonstrate proficiency in handling customer inquiries, resolving issues promptly, and maintaining high-quality service standards, contributing to enhanced customer satisfaction and operational efficiency within the organization.
Course Level:
PLACEMENT ORIENTED/ EMPLOYABILITY SKILL TRAINING
Target Audience:
- Minimum qualification : 12 std and above or equivalent
- Access to a Computer, knowledge of NVDA & JAWS, Basic English communication skills
Course Delivery Mode:
Virtual
Course Details
Curriculum :
- Developed by Vision-Aid. Includes periodic assignments
- quizzes
- assessments with grades.
Duration : 3 to 4 months | 180 mins per day / 5 days in a week.
Classroom Strength : 10 to 15 students per Instructor more personalized attention to each Student.
Recognition : Vision-Aid provides a Certificate of Completion
LEARNING OUTCOME
Upon completion of the Customer Care Executive Program, participants will be equipped with the knowledge and skills necessary to effectively execute their work at their workplace
Course Category:
Skills Development